Take a look at my Resume
Dorothy C. Moe
Objective:
To find a challenging position in software consulting or system
administration
Education:
University of Illinois at Urbana-Champaign
Bachelor of Arts in Spanish, May 1996
Work Experience:
Help Desk Representative, JMB Realty Corp, August 1996 to present
- Provide frontline response to hardware and software problems for
2000+ users
- Provide impromptu training for software, hardware, email and
operating systems
- Assist users with the installation and configuration of software
Site Consultant, Computing and Communications Services Office,
Jan. 1995 to July 1996
- Advised university students with software, hardware, and Unix questions
- Troubleshooting network problems for Macintosh, IBM compatible
and NeXT machines
Computer Experience:
software:
extensive use in:
- Microsoft Office (Word, Excel, Powerpoint)
- Microsoft Access
- Microsoft Mail/Remote Mail--installation and maintenance
- WordPerfect 5.1 and 6.0
- Adobe Photoshop
- Quark Xpress
- TCP/IP, FTP, Telnet, WWW
- HTML--development and design of web pages
Operating Systems:
- Novell NetWare 3.12
- DOS, Windows 3.1/WFWG 3.11/Windows 95
- MacOS (7.1 and 7.5)
- UNIX
Networking:
- Diagnose and troubleshoot networking problems
- Experience in thin ethernet and 10 base T network
installation and maintainence
Programming Languages:
Special Interests:
Krannet Center Student Association, University of Illinois at
Urbana-Champaign
Associate Director of Ushering Feb. 1995-May 1996
- organized schedules for over 300 ushers